IBIS BAY CHATBOT DEMO - seeing is believing
Hi, Nick Dantu from Not Enough Time in Key West here. I made a demo Chatbot for your website. Feel free to try it out below and/or to paste it into your site. It will be free and active for two weeks for you to demo. If you'd like it longer, please let me know. Instructions and the code are provided below, should you wish to demo it on the website with customers. Have a great day, and please don't hesitate to contact me with any questions you may have.
To add the Chatbot to your website, paste the code below into the header, and your customers will be able to use the chatbot live on your website. The chatbot will be in the bottom right corner of each page on your website. It will answer any questions related to the information on the website, and if you wish to add information that is not currently on the website, that can also be done. The Chatbot will be a circular icon of the parrot that people can click on to ask everyday questions about the hotel and its services, streamlining day-to-day activities.
<script defer src="https://app.fastbots.ai/embed.js" data-bot-id="cm9smmjze017rs5k4mfyhe4yf"></script>
Frequently Asked Questions
Learn more about how our AI Chatbots can help you
What benefits can an AI chatbot provide to IBIS BAY Resort?
An AI chatbot can significantly enhance guest experience by providing instant responses to inquiries, handling routine tasks, and offering personalized recommendations. It helps reduce the workload on your staff, allowing them to focus on more complex guest needs, and operates 24/7, ensuring constant availability.e
How does an AI chatbot improve guest experience?
The chatbot provides instant, accurate responses to guest inquiries, assists with reservations, and offers personalized service recommendations. By being available around the clock, it ensures guests always have access to assistance, enhancing their overall stay.
Can the chatbot handle multiple languages?
Yes, our AI chatbots are capable of communicating in multiple languages, ensuring that international guests feel welcomed and understood.
Is the chatbot available 24/7?
Absolutely, our AI chatbots are designed to be available 24/7, ensuring that guests can receive assistance at any time, day or night.
How does the chatbot integrate with our existing booking system?
While our chatbot does not directly integrate with your hotel's booking system, it can link to your booking platform within the chat. This allows guests to easily navigate to your booking system to make reservations.
Can the chatbot manage reservations and cancellations?
The chatbot can assist guests by guiding them to your booking platform, where they can make reservations or cancellations. It can provide information and answer questions about the booking process.
Is the chatbot capable of upselling additional services?
Yes, the chatbot can suggest additional services such as spa treatments, dining options, or room upgrades based on guest preferences and inquiries.
How secure is the data handled by the chatbot?
We prioritize data security and ensure that all interactions are encrypted and securely stored. Our system complies with industry standards for data protection and privacy.
Can the chatbot provide local recommendations and information?
Yes, our chatbot can offer guests local recommendations for restaurants, attractions, and activities, helping them make the most of their stay.
What kind of support is available for setting up and maintaining the chatbot?
We offer comprehensive support for both the setup and ongoing maintenance of your chatbot. Our team is available to assist with any technical issues and ensure your chatbot runs smoothly.
How customizable is the chatbot to fit our brand and needs?
Our chatbots are highly customizable. You can tailor the chatbot’s responses, appearance, and functionality to align with your hotel's brand and specific requirements.
Can the chatbot handle special requests from guests?
Yes, the chatbot can manage special requests such as room service, extra amenities, or late check-outs by relaying the requests to the appropriate hotel staff.
What happens if the chatbot cannot answer a guest’s question?
If the chatbot encounters a question it cannot answer, it will provide the guest with the contact information of the appropriate person, such as a telephone number or email for additional support.
How does the chatbot learn and improve over time?
Yes. They can be trained on new information to provide better answers. We can update the chatbot's knowledge base with any missing or new information to enhance its performance.
What are the costs associated with implementing an AI chatbot?
Our pricing model is flexible and tailored to your hotel's specific needs. Please visit our pricing page or contact us for detailed information.
Can we track and analyze the interactions guests have with the chatbot?
Yes, you can track and analyze all interactions through our comprehensive analytics dashboard. This data helps you understand guest preferences and improve your services.